Payment Methods Inc;
Shop Pay by Shopify (All major cards)
Google Pay
PayPal (PayPal & all major cards)
Coinbase Commerce (Bitcoin, Bitcoin Cash, Dia, Ethereum, Litecoin)
If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.
We have a secure website and payment method. All your data is protected. We only store your contact details as part of the order process.
It is the buyer's responsibility for any taxes & duties. You will have to contact your customs office for the relevant information on these additional costs. Custom orders may take longer depending on the customs office. This is out of our control.
No, you can purchase your art as a guest but we hope you register for an account to help support us. Also, you will be the first to receive updates on new art projects and offers we release.
Register here
Yes if course. You can order the metal art as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account.
Just visit https://modernelementsart.com/account/register and follow the instructions on-screen.
This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@modernelementsart.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.
There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via info@modernelementsart.com, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.
Luckily you have 24 hours to ask for alterations to your artwork, after that, we’re unable to modify your order.
Extra costs may apply depending on alterations!
If you need to order a greater quantity or an additional product, please place a new order online or contact the artist here at info@modernelementsart.com
Everything you see on this online gallery is made to order but now and then we may hold stocks of popular art pieces for faster despatch times.
You will receive shipment notification and tracking information once the package is ready for shipment. Free shipping applies to orders shipping within the UK, some other regions are subject to additional shipping costs. We reserve the right to cancel any orders with insufficient paid postage.
If you do not receive order confirmation within 24 hours of purchasing your order first check with your bank to make sure payment was made. Then contact us immediately so we can check your details and arrange confirmation.
All items on my website are made to order the stock inventory is always set to 1 quantity. If the quantity is set to 0 don't threaten as you should be able to purchase the item. Sometimes this website will have higher quantities of stock on some items.
Please contact our customer service team via info@modernelementsart.com. Providing the return is within the 14-day cancellation period and meets our return criteria, we will issue you with a return note by email. You need to print this off and attach it to the packaging of the product when returning it to us. You will need to arrange and pay for suitable packaging when returning an item.
In the case of unlikely shipment damage please document any damage, take some photos & then contact us immediately.
It is highly unlikely for our items to arrive damaged as we use secure & protective packaging.
We only accept returns if these items arrive damaged.
We can't accept returns for custom orders or if the customer chooses the wrong size, or colour or doesn't match their decor. We have all the information on our products is provided in the description. Please buy at your discretion.
You must contact us within 7 days of package delivery for any returns to be considered. Your item must be then sent back within 14 days for a refund. To receive a full refund we ask that items be packaged in the original packing or equivalent condition.
Return costs are the buyer's responsibility and the original shipping costs are non-refundable.
Refunds will be reimbursed once the item is received by us and checked over for damage. Please note you need to add the order number on the packaging so we can identify the returned order.
Everything you see on the Modern Elements website is handcrafted by artist Christopher Henderson. Everything you see on this online gallery is made to order but now and then we may hold stocks of popular art pieces for faster despatch times.
Your metal art piece will be a handcrafted rendition of the design shown in the pictures. So please note each piece may vary only slightly but this is what makes each piece original and unique to the buyer.
Also sometimes images may show colours in a different light, please be aware most of Christopher's art is metallic and reflective. So please read the description and information carefully on which colours he has used to make his art.
How you handle & display your artwork is crucial and you need to take special care and attention during the installation. Whether it is a framed picture, wall sculpture, metal painting or multi-panel we have come up with the best hanging solutions for safely displaying your artwork.
Our artwork must be delivered to our clients in perfect condition and then installed correctly following our detailed instructions.
The proper display of our art is of utmost importance wherever possible and fully reading our installation instructions is necessary!
All artwork is easy to install and instructions will be supplied on how to hang your order.
Yes, all wall art and clocks can be customised and changed to suit your requirements. Christopher is always open to new ideas and loves to design new art, especially for his customers. Please feel free to contact him through this website to discuss this further.
Maintaining your artwork is easy. We recommend using a lint-free cloth or duster only.
We do recommend our customers handle using gloves or a hand towel. Once the art is up it mostly stays clean itself.
Dust with a dry lint-free cloth if necessary.
If you forget to use gloves try to remove any fingerprints or grease marks asap to avoid staining the aluminium.
ALWAYS USE GLOVES TO HANDLE THE ARTWORK!
It's the oils in your fingers that react with the oxide in the aluminium. This can be easily avoided using the methods we suggest.
DO NOT USE HOUSEHOLD PRODUCT ON THE ARTWORK, THIS WILL VOID ANY RETURNS!
We are located in Hull, East Yorkshire, UK.
Our address is:
Unit 57
Microfirms Centre
Wincolmlee
Hull
HU2 0ZP
United Kingdom
Contact
Artist: Christopher Henderson
Phone: (+44) 737 647 1127
